Role : QMS/ISMS Co-ordinator
Experience : 3 - 4 years
Location : Visakhapatnam
Role Summary
We are hiring an QMS/ISMS Coordinator to drive the development, implementation, and continual improvement of our Quality Management System (QMS) & Information Security Management System (ISMS) by ISO.
Key Responsibilities:
QMS & ISMS Management:
• Maintain and update QMS/ISMS documentation in line with ISO 9001 and ISO/IEC 27001 standards.
• Implement and maintain the ISMS framework aligned with ISO 27001:2022, client requirements, and applicable regulations (e.g., DPDP, GDPR).
• Lead internal and external audits for both QMS and ISMS, track non-conformities, and manage corrective/preventive actions.
• Support external audits (certification bodies and clients) and coordinate audit response activities.
• Conduct risk assessments, manage security controls, and maintain the Statement of Applicability
• Respond to and manage security incidents, conduct Root Cause Analysis, and ensure timely reporting.
• Deliver security awareness programs, including onboarding and periodic training.
• Oversee vendor security, ensure compliance in third-party engagements, and support BCP/DR integration.
• Track ISMS KPIs, facilitate management reviews, and lead continual improvement initiatives.
• Collaborate with IT and business units to embed security by design in systems and services. Training, Reviews & Awareness:
• Facilitate QMS/ISMS management reviews including performance data, KPIs, and action tracking.
• Conduct training sessions and awareness programs on quality and information security policies for staff.
• Ensure induction and ongoing training for new and existing employees on ISMS-related responsibilities. Compliance & Integration:
• Ensure compliance with applicable statutory and regulatory requirements (e.g., data protection laws in India).
• Integrate QMS and ISMS processes for improved operational efficiency and effectiveness.
• Maintain audit-ready records and documentation for both systems.
Risk & Incident Management:
• Conduct information security risk and vulnerability assessments.
• Manage information security incidents, including investigation, resolution, and reporting.
• Assist in supplier evaluation and risk assessments related to quality and information security.
Continuous Improvement:
• Identify opportunities for improvement in QMS/ISMS processes and support implementation.
• Monitor and report on key quality and security performance indicators.
Requirements:
• Bachelor’s degree in IT, Engineering, or related field.
• 3-4 years of hands-on experience of ISMS in ITES or similar environments.
• ISO 27001 Implementer certification; CISSP/CISA/CISM preferred.
• Strong understanding of information security principles, risk management, compliance, and audit processes.
• Excellent communication, documentation, and stakeholder management skills